Remove sensitive information from a conversation

Now you can delete selected parts of a conversation from the inbox. It’s great for situations when you, or a customer, might accidentally share sensitive information during a chat.
​

The option to delete parts of a conversation is available for apps in Dutch, English, French, German, German (Formal), Portuguese, Portuguese (Brazilian), Russian, and Spanish. More languages will be supported in about two weeks.

Note that this action deletes the message from the inbox and the Messenger, but won’t delete it from your customers’ email.

Check out our docs to learn more.