Get quality feedback with Conversation Ratings 💬  😍

We released conversation ratings – a more effective way to survey, measure, and act on customer satisfaction. Check out this quick video to see how it works.
​

With conversation ratings you get more out of measuring customer satisfaction with:

• Surveys sent through the Intercom Messenger and email
• Emoji ratings that get more responses and better capture the customer’s experience
• Positive feedback delivered straight to the team inbox
• Conversation ratings recorded as a user data attribute to segment and target messages

Enable conversation ratings in your app settings and learn more about how they work in our docs.