New at Intercom
.Update
Outbound Messaging

Filter leads and users based on email engagement

Priyanka avatar
Shared by Priyanka • June 09, 2017

You can now filter your users and leads to target people based on if and when they last opened an email from you or clicked on a link inside an email you sent them.

These filters give you a new way to identify your users and leads who are engaged and those who aren’t. This lets you prevent messages from being sent to inactive or disengaged people, which will improve your email deliverability rate.