New at Intercom
.Update
Outbound Messaging

Stop button lets you stop manual in-app messages from sending

Priyanka avatar
Shared by Priyanka • February 07, 2017

Hit "Send” too soon? Offering a discount for a limited time? Whatever the case, the “Stop” button for manual in-app messages prevents a message from sending to additional users.

  • The number under “Audience” shows the number of people who match the rules for the message
  • “Sent” shows the number of people who have received the message
  • Stopped messages cannot be put back live

This feature was previously available but had to be removed temporarily.