New at Intercom
.Update
Outbound Messaging

We’ve made several improvements to the ways you can compose manual messages:

Priyanka avatar
Shared by Priyanka • December 11, 2015
  • For manual messages composed from the user list, you can now use rich formatting and add images, videos, and more.
  • Manual messages based on rules will now use a single page composer (similar to the one used for auto messages). This allows you to edit your audience at any time before sending.
  • Lastly, you can now create a new message from the manual message list.


Give these changes a try and let us know what you think.