Set hard limits for Fin resolutions

It’s easier than ever to stay ahead of your Fin spend with usage limits. Once a pre-defined resolution limit is reached Fin’s AI answers will be automatically disabled and your team will be notified in-app.

When this limit is reached Fin will follow your pre-defined handover preferences and, importantly, any Custom Answers for Fin will continue to work as normal.

This update complements our existing Fin usage notifications feature—released in June—which can be used alongside hard limits to trigger email notifications when limits are reached.