New at Intercom
The new timezone setting for Custom Reports enables you to manage multiple distributed teams more effectively with the help of more precise reporting data.
This feature allows you to align your data with the actual working hours of each of your teams, no matter where they are in the world.
To use this feature, simply navigate to any of your Custom Reports and adjust the timezone settings as needed. For a more detailed guide on how to use this new feature, please visit our help centre.