Measure your customers’ satisfaction with Fin conversations

Understand how well your Fin conversations are performing with a Fin CSAT survey.

You'll be able to measure your customers’ satisfaction with every Fin conversation, and identify conversations and areas that are performing well or in need of improvement.
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Along with a dedicated report, CSAT data is also directly available in the Inbox, providing agents with upfront context on how a customer is feeling before responding to their query.