New at Intercom
Phone
Product update
Support

Enhance your Phone customer experience with Callbacks

Peter avatar
Shared by Peter • June 04, 2024
  • You can now offer your customers the option to request a callback when your team is busy or out of the office.
  • Customers can keep their place in the call queue without the need to stay on hold.
  • Callbacks can be enabled directly in your IVR workflow.