Measure customer satisfaction for Chatbots 🤖

As teammates now work alongside Fin AI Agent and Chatbots, measuring customer satisfaction across all forms of support is increasingly important.

With this update, you can collect and report on CSAT ratings for your Chatbots (Workflows), just as you can for your teammates and Fin AI Agent.

Collecting CSAT ratings for Chatbots will give you a comprehensive view of customer satisfaction, enabling you to track changes over time and pinpoint areas for improvement.