New at Intercom
AI Agent
New feature

Fin now speaks in your preferred tone of voice

Julia avatar
Shared by Julia • October 25, 2024

Fin can incorporate your tone of voice preferences, allowing you to choose from a selection of options like professional, friendly, humorous, and more. You can also choose how long Fin’s answers are, from shorter and concise, to longer and more thorough.

For customers who offer multilingual support, you can also choose the formality of pronouns used in Fin's replies.