Fin AI Agent Real-Time Translation

Fin now translates your support content in real time to match your customer’s language, even if your support materials haven’t been localized — no localization effort required by you.

It automatically detects the right language for each conversation, prioritizing support content already in the customer’s language. If none is available, Fin instantly translates your default content into the customer’s language for its responses.

This new capability lets you serve customers in their preferred language using your existing content. Simply choose the languages you want to support, and Fin does the rest.

Learn how to get started with Real-time translation in three simple steps—read the help center article.