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Manage multiple brands in one workspace

Andrea avatar
Shared by Andrea • February 06, 2025

We’ve released improvements that simplify how you manage brands across Intercom—ensuring you deliver consistent, on-brand customer experiences.

You can now manage settings across multiple brands, product lines or companies from one dedicated workspace:

  • Assign a unique logo
  • Assign a default branded help center
  • Assign a default email and custom signature

Note: If you’ve already created Messenger brands or styles, you’ll now see them represented under brand settings. Your current setup will continue to work, meaning no disruption to your customers.

How to set up multiple brands