New at Intercom
Inbox
New feature

Search, view and report on your individual brands

Andrea avatar
Shared by Andrea • February 10, 2025

Create custom views, review reports, and gain detailed insights for each of your brands. Now you can:

  • Create a custom Inbox view using a brand attribute
  • Filter by brand when creating or editing custom reports
  • Add brand as a segment in report views
  • Search by brand to see all related Messenger and email conversations

Learn more here