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Customize your away reasons for better team management

Rhiannon avatar
Shared by Rhiannon • April 15, 2025

Generic statuses may not accurately reflect the real reasons teammates are away. Now you can create, rename, and archive away reasons to match your team’s real workflows, so everyone stays aligned.

You can also require teammates to select a reason whenever they go away, and set away reasons for a teammate automatically via API to keep your systems and support team in sync.