Link tickets and create custom object instances in API v 2.13 🎫
Shared by Liz
• March 27, 2025
We just released a new version of the REST API 💻 .
- You can now create and manage custom object instances directly via the API.
- Need to delete a conversation or delete a ticket? There are now endpoints for both.
- With tickets, you can use the API to link a ticket to another ticket when it's created, and can use a new flag to skip notifying customers — great for if you are running large imports.
Learn more about all the updates in the Changelog.
➡️ Get started using API v2.13.