Create a more personalized support experience with our updated sender address settings

Now, you can map your sender address to the inbound address your customers contact you from. With this option, if a customer contacts you through support@examply.com, then your replies will also come from support@examply.com.

This means your customers will experience:

• Better privacy and security - Protect your customers’ identity by replacing email addresses including their names with a standardized company email - your customers will enjoy this added level of protection and incoming emails will be less likely to look suspicious.
• More personalized support experiences - When your customers see a reply coming from the address they reached out to, they will be more likely to open your emails and will have immediate context on who is reaching out to them.

It’s as simple as 3 clicks to get started!

Learn how to update your settings here.