New at Intercom
With anchor links, you can now add links to multiple sections of articles in your Help Center, making it easier to direct customers to specific information.
Simply copy the anchor link while you’re in the editor and paste it wherever you’d like - they can be used in-product, on your website, or even in other articles.
You can even use the article inserter to send customers to specific article sections in conversations.
Visit our help center to learn how to get started.