Manage Instagram messages in Intercom to unify your customer communications

Now you can handle your Instagram direct messages right from your Intercom Inbox, helping you deliver faster responses while maximizing convenience for both your team and your customers. And to keep your team efficient, Instagram works with all the same Inbox automations you rely on, such as macros, rules, SLAs, and more.

Install the Instagram app from our app store, or visit our help center to learn more.