Meet Intercom Surveys - don’t just ask customers opinions, act on them.

From nurture campaigns to onboarding experiences—and much more—Surveys helps you capture and automatically act on valuable customer insights.

Here’s why you will love Intercom Surveys:

• Increased Response Rate: Reach your customers in the moment by sending surveys on web and mobile*
• Enrich Customer Data: Save your customers’ responses to survey questions as user attributes in Intercom - use this data to trigger campaigns, provide customer-facing teams with additional information, and more
• Drive Engagement: Use Series and Surveys to create personalized workflows to drive action based on customers’ unique needs and preferences
• Strong Targeting: Leverage your existing customer data in Intercom to ensure you’re targeting the right customers
• Simple and Customizable: It’s quick and easy to create surveys that match the look and feel of your brand
• Detailed Reporting: Analyze survey results right on our platform or export your survey results via CSV

Check out Surveys, or visit our help center to learn more.

*In order to use mobile surveys, ensure you are on a minimum SDK version of 12.0.0 for Android & iOS.