New at Intercom
Apps & API

Reduce resolution times, improve personalization, and turn conversations into product insights — Q1 App Roundup

Mark avatar
Shared by Mark • April 21, 2021

Here are some of the newest apps in our app store. 🎉

Use video to resolve complex support issues faster 📹

RemoteHQ - Reduce resolution times for complex support issues and improve customer experience by transitioning from live chat to a real-time, collaborative co-browsing session with embedded video chat

VideoSupport - Allow your customers to record and submit videos directly to your team through the Intercom Messenger to troubleshoot technical problems faster

Hyper-personalize customer interactions 🎯

Targeting with Heap - Automatically sync your Heap behavioral segments to Intercom to improve targeting and personalization across all Intercom messaging channels

VideoAsk by Typeform - Embed asynchronous, face-to-face video chats into Intercom conversations to make interactions more personal and build stronger relationships with your customers and prospects

Turn conversations into product insights 💡

Fibery - Seamlessly link your customer conversations to product insights and feature requests to make better-informed product decisions

Check out the Intercom App Store!

Apps improve your customers' experience and team's efficiency — enabling actions in the Messenger and the Inbox, keeping data in sync across your tech stack, and triggering workflows in other tools.

Explore these and the 300+ other apps available in the Intercom App Store! Is there an app or integration you'd like to see built? Let us know! 🍻