New at Intercom
Outbound Messaging
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We’ve released a new open source SDK for Elixir. The SDK provides helpers for generating the Intercom snippet and interacting with the Intercom API.

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Shared by Priyanka • August 04, 2016

You can find it, along with our full list of available libraries, in the Developer Hub.

.Update
Inbox

You now can send

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Shared by Priyanka • July 29, 2016

intercom.io/acquiring-customers/automatically-message-visitors-to-your-website" target="_blank">auto messages to visitors on your website from a team. This is a great way to personally welcome people to your site and should increase the number of conversations you have with new visitors. This functionality is available on the new Messenger. If you haven’t been upgraded already, we’ll notify you when your app is able to.

Outbound Messaging
Inbox
Articles

We just released

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Shared by Priyanka • July 20, 2016

intercom.io/in-app-messaging?utm_medium=change-log&utm_source=intercom&utm_campaign=mv3-announcement" target="_blank">our all-new Messenger. Completely redesigned, it’s got a fresh new look and fluid consumer experience for web, iOS and Android apps. Check out what's new.

We're rolling out the new Messenger to customers over the next few weeks. We'll let you know as soon as you can update your app. Hang tight :)

Inbox

new People section

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Shared by Priyanka • July 19, 2016

With the latest version of Intercom Conversations for Android, you can now search for and start conversations with users or leads. Here’s a summary of what’s new:

  • Access all your users and leads from the
  • Quickly find users and leads by their name or email address to start a conversation via in-app message or email


Get Intercom Conversations today on Google Play.

Inbox

We've added people search to the latest version of

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Shared by Priyanka • July 19, 2016

apple.com/us/app/intercom-for-ios/id739927601?mt=8" target="_blank">Intercom Conversations for iOS. With it you can quickly search for people by name or email, message them directly from the people list, and view your recent searches. With this update, we've removed filtering from the People section of the app.


Get Intercom Conversations today in the App Store.

Outbound Messaging
Inbox
Articles

We’ve released an Intercom ‘Power-Up’ for Trello.

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Shared by Priyanka • July 13, 2016

Get more context on the feature requests and issues you’re tracking in Trello with data from Intercom. Simply search for and attach conversations, users and companies directly to your cards inside Trello.

Setup takes just a few clicks — take a look at our docs to learn how.

Inbox
Apps & API

We’ve integrated with Twitter so you can see and reply to Direct Messages in your Team Inbox.

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Shared by Mary • July 12, 2016

Now you can quickly respond to customer conversations wherever they happen — be it on Twitter, Facebook, in-app, email, mobile or your website - without ever needing to switch between tools.

Connect your Twitter accounts in just a couple of clicks in the Integrations Hub or check out our docs to learn more.

This is the first iteration of our Twitter integration, so we’d love to hear your feedback as we continue working on expanding it.

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Outbound Messaging
Inbox
Articles

We've created a new Integrations Hub to help you easily discover and manage integrations with the other tools your team uses.

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Shared by Priyanka • June 10, 2016

You can get to the Integrations Hub by hovering on your profile picture and choosing ‘Integrations’.