New at Intercom
Inbox

new People section

Priyanka avatar
Shared by Priyanka • July 19, 2016

With the latest version of Intercom Conversations for Android, you can now search for and start conversations with users or leads. Here’s a summary of what’s new:

  • Access all your users and leads from the
  • Quickly find users and leads by their name or email address to start a conversation via in-app message or email


Get Intercom Conversations today on Google Play.

Inbox

We've added people search to the latest version of

Priyanka avatar
Shared by Priyanka • July 19, 2016

apple.com/us/app/intercom-for-ios/id739927601?mt=8" target="_blank">Intercom Conversations for iOS. With it you can quickly search for people by name or email, message them directly from the people list, and view your recent searches. With this update, we've removed filtering from the People section of the app.


Get Intercom Conversations today in the App Store.

Outbound Messaging
Inbox
Articles

We’ve released an Intercom ‘Power-Up’ for Trello.

Priyanka avatar
Shared by Priyanka • July 13, 2016

Get more context on the feature requests and issues you’re tracking in Trello with data from Intercom. Simply search for and attach conversations, users and companies directly to your cards inside Trello.

Setup takes just a few clicks — take a look at our docs to learn how.

Inbox
Apps & API

We’ve integrated with Twitter so you can see and reply to Direct Messages in your Team Inbox.

Mary avatar
Shared by Mary • July 12, 2016

Now you can quickly respond to customer conversations wherever they happen — be it on Twitter, Facebook, in-app, email, mobile or your website - without ever needing to switch between tools.

Connect your Twitter accounts in just a couple of clicks in the Integrations Hub or check out our docs to learn more.

This is the first iteration of our Twitter integration, so we’d love to hear your feedback as we continue working on expanding it.

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Outbound Messaging
Inbox
Articles

We've created a new Integrations Hub to help you easily discover and manage integrations with the other tools your team uses.

Priyanka avatar
Shared by Priyanka • June 10, 2016

You can get to the Integrations Hub by hovering on your profile picture and choosing ‘Integrations’.

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Inbox

Mentions Feed:

Priyanka avatar
Shared by Priyanka • May 24, 2016

We just pushed an update to our Android app that introduces a new way to stay on top of conversations you're mentioned in. Here's a summary of what's new in Intercom Conversations for Android:

  • View new mentions and access past mentions from the navigation menu
  • Search Improvements: Quickly perform searches you've performed in the past

Get Intercom Conversations today on Google Play.

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Outbound Messaging
Inbox
Articles
Outbound Messaging
Inbox
Articles

We just released Single Sign-On (SSO) for Google Apps.

Priyanka avatar
Shared by Priyanka • March 15, 2016

1. You can now sign in to Intercom's web and mobile app using your existing Google account in a single-click

2. Accounts on any Standard plan can require their teammates sign in with Google SSO

Outbound Messaging

You can now send push messages to mobile users that open to a specific location in your iOS or Android app.

Priyanka avatar
Shared by Priyanka • March 09, 2016

You need to have our iOS SDK v.2.3.17, or Android v.1.1.16 or newer to use this feature. You can get the latest versions of our SDKs here.