Human-quality customer service, just $0.99 per resolution.
Meet Fin 2, the next generation of Fin AI Agent. Fully capable of handling your entire frontline support, Fin 2 is the most cost-effective way to scale your support and deliver exceptional customer experiences.
Trusted by 25K+ Businesses
- Amazon
- Frame.io
- Coda
- Envoy
- Atlassian
- Notion
- Microsoft
The first AI agent that delivers human quality service
Performance beyond what's humanly possible
01
8.2 million and counting
Since March 2023, Fin has resolved millions of customer queries for thousands of businesses02
51% Avg. Resolution Rate
Intercom customers using Fin see unparalleled resolution rate performance.03
99.9% Accuracy Rate
Fin’s industry-low hallucination rate makes it the safest AI agent in customer service.The results speak for themselves. So do our customers.
Within six days, Fin is successfully resolving 42% of conversations. It's truly surpassed my expectations
The results we have seen with Fin are groundbreaking, double-digit gains in engagement and resolution rates. Never have I seen a piece of technology so seamless to integrate. Just a few clicks and you suddenly have a new 24/7 teammate.
With Fin we saw 35-40% deflection rate just in our trial. The biggest win for me is that we didn't even see a change in the service we were providing. It's been delight after delight.
Intercom is a complete customer service solution. Their AI assistant, Fin, has transformed our operations and since implementing the service we've seen improvements across our support metrics.
Within six days, Fin is successfully resolving 42% of conversations. It's truly surpassed my expectations
The results we have seen with Fin are groundbreaking, double-digit gains in engagement and resolution rates. Never have I seen a piece of technology so seamless to integrate. Just a few clicks and you suddenly have a new 24/7 teammate.
With Fin we saw 35-40% deflection rate just in our trial. The biggest win for me is that we didn't even see a change in the service we were providing. It's been delight after delight.
Intercom is a complete customer service solution. Their AI assistant, Fin, has transformed our operations and since implementing the service we've seen improvements across our support metrics.
