Give every player VIP-level support with Fin AI Agent

Keep players engaged with real-time, localized support 24/7. Fin AI Agent scales to handle surges, resolve complex issues, and turn every player interaction into a win.

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Trusted by 25K+ Businesses
  • Hi-Rez Studios
  • Stake.com
  • Softswiss
  • Chess.com
  • ParlayPlay
  • Dabble

VIP support, any language, anytime, anywhere

From account recovery to in-game troubleshooting, Fin AI Agent ensures seamless 24/7 support across all your channels in 45 languages. Enhance player satisfaction, build loyalty, and keep the game going without interruptions.

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Use Fin with Intercom, Zendesk or Salesforce

Fin for Intercom
Fin for IntercomFin works natively on Intercom’s complete AI-first customer service platform—no integration required. Learn more
Fin for Zendesk
Fin for ZendeskFin AI Agent can resolve your support tickets, emails and messages on Zendesk. Get started in under an hour. Learn more
Fin for Salesforce
Fin for SalesforceSupport cases, emails, and messages—set up Fin on Service Cloud in under an hour and start resolving issues instantly.Learn more

Stake.com reduces first response times with Intercom

By implementing Intercom, Stake.com was able to significantly reduce first response times, and time to close while increasing agent bandwidth.

First response time
<10s

Average FRT of less than 10 seconds

Median time to close
7min

Median time to close of 7 minutes after implementing Intercom.

Peak resolution
86%

Fin AI Agent can resolve up to 86% of your player support volume.

Faster support means bigger wins for eGaming teams

“Our performance has jumped significantly since we started using Intercom. Previously, each of our agents could handle a couple of emails at a time. Now, they can handle 10 conversations simultaneously. That’s a huge jump and means we can help many more customers – faster.”

Milan JovancevicDirector of Operations, Stake.com
 
 

Get Fin AI Agent for just $0.99 per resolution

With Fin AI Agent, you only pay for the outcome you care about most—resolved conversations. There’s no minimum spend, no hidden fees, and you can manage your usage by using limit controls.