Deliver fast, effective customer service with AI-enhanced live chat
Provide immediate support when and where customers need it, with AI agents capable of resolving issues instantly or triaging to live chat when additional help is needed.
Trusted by 25K+ Businesses
- Amazon
- Frame.io
- Coda
- Envoy
- Atlassian
- Anthropic
- Microsoft
- Clay
Live chat software built for the new age of Al-first customer service
Live chat built for supportRespond to customers through live chat instantly with Fin AI Agent, or hand off conversations to a human agent when additional assistance is required.
Omnichannel live chat made easyManage your live chat conversations across all your channels in a single omnichannel inbox that makes it easier to deliver faster & better customer service.
AI chat, human quality serviceFin AI Agent is reliable, speaks in your tone of voice, and follows your policies and procedures to deliver a seamless live chat experience just like a support agent.
Our support agents love using Intercom. Now, they can manage seven chats at a time, compared with the previous system - a 250% increase.
Our support agents love using Intercom. Now, they can manage seven chats at a time, compared with the previous system - a 250% increase.