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Customize your bot’s identity to suit your brand
Customize your bot’s identity to suit your brand

Easily choose a name, colour or icon for your bot.

Liam Keegan avatar
Written by Liam Keegan
Updated over 2 months ago

It’s easy to customize your bot’s identity to suit your brand. Just go to Settings > AI & Automation > Automation.

Here, you can change the name and also upload a new profile picture to give your bot a customized avatar.

Ensure your bot's color is in contrast to the color of your Messenger.

You’ll see a preview of how it’ll appear to your customers on the right.

Click Save changes to set your bot's new identity live.
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Note:

  • Your bot's identity will appear for all messages sent by bots in the Messenger (including Fin and Workflows).

  • The name and identity that teammates see in conversation histories where the bot has engaged with users will always be the current bot identity.

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