Skip to main content
Import your Mixpanel contacts
Beth-Ann Sher avatar
Written by Beth-Ann Sher
Updated over 6 months ago

All it takes is a few minutes to import your Mixpanel contacts and details to Intercom.

Why import your Mixpanel contacts?

  • We’ll pull in the following user details: email, name, last_request_at, created_at and mixpanel_id and store them as attributes in your user list.

  • Once imported, you can filter your user list based on your customers’ behaviour and send them the right outbound messages at the right time in the right place.


How to import your Mixpanel contacts

From Contacts, select 'Import people' from the dropdown in the top right:

Then, choose Mixpanel from the list of import options: 

Your imported Mixpanel contacts will be added to your Intercom user list.

If you import users into Intercom and they immediately match the criteria for an outbound message that you have live, they will get that message right away.


How to find your imported users

We automatically tag imported users with the format Mixpanel Import - 2016-04-29 22:41:28 UTC . This means that you can easily find specific users after you import them. Just filter for 'Tag is' in your user list and select your Mixpanel import list.


💡Tip

Need more help? Get support from our Community Forum
Find answers and get help from Intercom Support and Community Experts


Did this answer your question?