Skip to main content
All CollectionsCommunity
How do I open the Messenger when a button is clicked?
How do I open the Messenger when a button is clicked?
Beth-Ann Sher avatar
Written by Beth-Ann Sher
Updated over a year ago


This answer comes from the Intercom Community forum. 👌

I want to open the Messenger when a certain button on my site is clicked, how do I set this up?

Eric says "If you want the Messenger to open when a button on your site is clicked, you can build what’s called a 'custom launcher'. This guide will show you how to create a custom launcher."

Read more from other community members for tips on doing this in a Shopify store.

💡Tip

Need more help? Get support from our Community Forum
Find answers and get help from Intercom Support and Community Experts

Related Articles
Customize your Messenger home with apps
Troubleshooting when the Messenger doesn't appear
Customer clicks a website element
Why can’t I build a Product Tour?
Set up and customize the Messenger
Did this answer your question?