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View public article version history
View public article version history

How to view a history of changes to a public article and restore previous versions.

Beth-Ann Sher avatar
Written by Beth-Ann Sher
Updated over a week ago

View version history

Viewing a public article version history is done from the Help Center articles editor.

To see a history of changes saved to an article, open the article and click More then select Show history. This will show all versions saved as a draft or published.

Note:

  • The current published version will have a Published tag on it.

  • Version history is currently unavailable when viewing a public article in the Knowledge Hub.

Toggle to Highlight changes made to each version. You’ll also see which teammate made changes to the article.

It's currently not possible to edit articles from the "History" sidebar

Restore previous versions

Click on a previous version and then select Restore version. This will create a new draft based on the selected version that you can then edit and publish.


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