An email signature is text, like your contact information and business logo or profile photo, that’s automatically added at the end of email messages as a footer. You can customize the email signature for your business and apply it to all support emails written by your team, including replies.

Go to Settings > Channels > Email > Customisation.

Start by adding a JPEG, PNG or GIF for your logo (maximum file size is 1MB). This can be positioned above, below, left, and right of the signature text body, or resized using the options below.

To replace or remove an existing image, simply hover over it and upload a new file or delete it.

Now use the text editor to add sender attributes, and other info such as your team name, company website, links, etc.

Choose from the following attributes when you click on the {..} symbol:

If you need to edit your name, job title, phone number, email or department, you can do so from your "Public profile" which is accessed by clicking on your avatar in the menu and then selecting your name.

Next, use the “+” icon to add a button, code, bulleted list, numbered list, or HTML.

You can also highlight and format the text to make it bold or add links.

When you’re happy with the preview, click “Save”.