Here at Intercom our Data Protection, Security and Compliance teams work tirelessly to ensure your data is protected to the highest standard. Intercom regularly tests security systems and processes to ensure we meet the requirements of our security policy and ensures that the physical and environmental security controls are audited for SOC 2 Type II compliance among other certifications.

Current admins can log in to download and view the following security and compliance documents from their Intercom workspace by clicking Settings > Workspace > Security > Compliance Documents.

These documents are also available upon request and under NDA for those who don’t currently have access to an Intercom workspace. Get in touch through the Messenger or by emailing security@intercom.com.