You can easily integrate Intercom with Typeform using our Typeform app, which you can find in our App Store.
The Typeform integration allows you to quickly collect information from a customer by embedding a typeform into the Intercom Messenger, as well as:
Collect and syndicate data before, during and after an agent or bot conversation.
Provide context for reps by surfacing a visitor's last typeform submission.
When the typeform is submitted, you’ll get a notification so you can analyze the answers before responding to the customer in Messenger.
Get started
Simply open the Typeform app in the App Store and click Install now to get started.
You can choose any typeform from your account to integrate with Intercom Messenger. Then a customizable button will appear inside the chat which invites your customers to fill our your typeform. It’s then loaded up in the Messenger window so they can fill it out without leaving the page.
As soon as the typeform is submitted, you’ll get a notification so you can analyze the answers before responding to the customer in Messenger.
When engaging with a customer in Inbox, you will also be able to visualize their responses to your typeforms, giving instant context for your conversation.
Read this article to learn more.
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