Have a feature request you would like to submit and keep track of? Go to the Intercom Community and visit the Product Wishlist to create, comment, and upvote existing feature requests.

When you create or upvote a request, you'll be automatically subscribed to updates.

You can use the search, or browse by category to look through what other Intercom users have been requesting for areas of the product that interest you.

The top 20 most-voted community ideas will now officially be considered as inputs to the product roadmap, so make sure to share upvotes for the ideas you’d like!

If your feature request does not already exist, then you can create a new one by clicking on Share an idea.

When you submit your idea, and it begins to pick up activity (votes and comments), you'll notice the status of the idea changing on the Idea Pipeline, from Discussion ongoing to Planned to Implemented.

Whenever you get a new comment or status change of the idea you submitted, you'll get notified via email, so you never miss an important update on that. 👌