Intercom

Install and configure the Salesforce integration to capture, nurture and convert leads in Intercom.

Install Salesforce integration

How to resolve issues related to your Salesforce account sync setup

Salesforce account sync setup

The salesforce app lets your sales and support team see up to date SFDC data, create cases, send conversations as tasks and more.

Using the Salesforce app in Intercom

Syncing data between Salesforce accounts and Intercom companies

Learn how to use your case record type configuration with inbox conversations

Create cases from inbox conversations using Salesforce CRTs

Set API limits on Intercom's Salesforce app

Manage Intercom's usage of the Salesforce API

Sync leads and contacts in bulk using Intercom's Salesforce app

Manually sync people data in bulk using Intercom's Salesforce app

Troubleshooting guide to Salesforce app authentication, field mapping and data syncing.

Salesforce integration troubleshooting and FAQs

Beth-Ann Sher

Brian Byrne

Colin Bentley

Salesforce app

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