Intercom

Using Fin with your existing platform on Zendesk or Salesforce Service Cloud.

Fin for Zendesk and Salesforce explained

Manage content, data syncing, content targeting, and Custom Answers for Fin on your platform.

Fin knowledge & data library

Beth-Ann Sher

Fin for platforms

Get the best AI agent, and keep your team on Zendesk.

How Fin integrates with Zendesk

How to configure and customize Fin to handle Zendesk tickets.

Set up Fin for Zendesk tickets

How to configure and customize Fin for Zendesk messaging.

Set up Fin for Zendesk messaging

How to configure and customize Fin for Intercom Messenger and pass conversations to Zendesk.

Set up Fin for Intercom Messenger with hand-off to Zendesk

How to automatically triage tickets in Zendesk based on specific ticket attributes using auto-classification.

Auto-classify conversations with Fin for Zendesk

Fin for Zendesk

Get the best AI agent, and keep your team on Salesforce.

How Fin integrates with Salesforce

How to configure and customize Fin to handle cases on Service Cloud.

Set up Fin for Salesforce cases

Fin for Salesforce

Community

Product Changes

Home

Developers

Webinars

Blog

About

Academy

Terms

Developer Hub

Privacy

Resources

Support

Company

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Português do Brasil

English

Français

Deutsch

日本語

Español

url(https://downloads.intercomcdn.com/i/o/tx2p130c/586973/e231759c7b20d568a5e68320337d/d9678b768c0d60670a84270892256b85.jpg)