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Outbound
Onboarding, educating, and notifying your customers with in-context, automated messages.
Outbound explained
Choose the right channel for your message
Composing an outbound message
Message rules: When, how, and to whom should a message be sent
Dynamic and Fixed audiences
Using events as filters and triggers
Schedule a message to send at the right time
Measure message effectiveness with goals
Understand your outbound message stats
Our best practice guide for staying personal at scale
A/B test different message variations
Write engaging message content
Prove the impact of your messages with control groups
The activation message
Follow up with your users
Send bulk messages in batches
Segment out your active users for messaging
Personalizing messages using variables
What size should images be in my message?
How do I export outbound message data?
Why hasn’t a user received my message?
Can I turn off replies for messages I send?
What does Create Conversations mean?
What are smart links?
How do I check if a user matches an outbound message audience?
How do I filter an outbound message audience from a CSV file?