Intercom

Send contextual chats, and posts to customers while they use your product or browse your website.

Get started sending Chat and Post messages

Create banner messages and engage your customers in an unobtrusive and effective way.

How to create a banner message

How to create highly targeted and personalized Chats or Posts at scale.

Using dynamic content in Chats and Posts

Message your customers every time they take an action with event based messaging.

Send repeatable messages based on events you track in Intercom

Send messages to your customers at regular intervals, like once a month, on their birthday, or the week before an important moment.

Send messages on a recurring schedule

Perform account-based marketing on your site by targeting key accounts with messages.

Send personalized messages to target accounts on your site

Chat with visitors of your website based on what they do.

Send targeted messages to visitors on your website

Personalize your messages by sending them dynamically from, and routing replies to, account owners.

Send messages to users from account owners

Share apps in your messages and let users take actions directly in the messenger.

Send apps in messages

Beth-Ann Sher

Liam Keegan

Creating Chats, Posts and Banners

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