Intercom

Orchestrate your customer messaging with Series and drive action at the optimal moment, in a cohesive way.

Series explained

Beth-Ann Sher

Brian Donohue

Ivan

Map out customer journeys and engage at every stage with Series

Series

Guide people from their first interaction with you to becoming paying customers with effective messaging.

Create an effective onboarding Series

Keyboard shortcuts make it even easier to build a messaging campaign in Series.

Build a series quickly with keyboard shortcuts

Target specific leads, set your goal, write effective messages and more.

Convert leads to users with series

Easily copy your existing content into a series, and craft the optimal messaging experience.

Copying messages, tours, carousels and bots into Series

Test different message types, content, CTAs, and more. Find the best way to engage your users.

Test different paths with multivariate split testing in Series

Trigger actions in other apps with webhooks sent from a series.

Sending webhooks with Series

Getting started

Send engaging, effective campaigns and get the best out of Series.

Series best practices, tips & examples

Choose to send series messages once per company, or once per user.

Prioritize companies in Series

Best practices

Add a goal to your series and accurately measure its impact — Learn all about goals in this article.

Measure series effectiveness with goals

See how customers progress through your series and improve engagement at every step.

Measure how well your series performs

Series changelogs let you see who made changes to your series, when, and what the most recent update was

See recent changes and a history of updates to your series

See how your Series is performing at a glance

View a Series Performance Summary Report

Optimizing

Important things to note about Series — Company data, Limits & more.

Series FAQs

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