Intercom

Ensure tickets are routed to the correct teams with Workflows and Help Desk views.

How to find and view tickets from the Help Desk

Deep-dive on all the ways you can search and filter for tickets via the Help Desk.

Understand how to identify all the features of Customer tickets

Understand how to identify all the features of Back-office tickets from the Inbox.

Understand how to identify all the features of Tracker tickets

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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