Intercom

An overview of Fin AI Agent optimization features and best practices for driving better AI resolutions.

Top ten ways to optimize Fin

How to keep an eye on Fin AI Agent's conversations from the Inbox.

View Fin AI Agent's conversations from the Inbox

How to find questions that are unresolved by Fin AI Agent and pinpoint areas for improvement in your content or Fin setup.

Dig into Fin AI Agent unresolved questions

See which sources were used in AI-generated answers and take actions to improve content for Fin.

Debug Fin AI Agent answers

Understand customer satisfaction with Fin AI Agent conversations by sending a CSAT survey.

Analyze and report on Fin AI Agent CSAT

Beth-Ann Sher

Michaela

Analyze

Community

Product Changes

Home

Developers

Webinars

Blog

About

Academy

Terms

Developer Hub

Privacy

Resources

Support

Company

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Português do Brasil

English

Français

Deutsch

日本語

Español

url(https://downloads.intercomcdn.com/i/o/tx2p130c/586973/e231759c7b20d568a5e68320337d/d9678b768c0d60670a84270892256b85.jpg)