Intercom

What is Fin?

Fin AI Agent FAQs

Learn about the technology behind Intercom's AI agent - Fin.

Intercom’s patented AI Engine™

A close look at how a customer’s language is determined in conversations for Fin AI Agent and Workflows.

Automatic language detection in conversations

Availability of AI features on EU/AU hosted workspaces.

Changes to your EU/AU hosted workspace

What to check if all pages from your external support content haven't been imported.

Troubleshooting external content import

Troubleshooting Help Center import from the Fin demo page.

Fin AI Agent demo didn't import my Help Center correctly

How to migrate from Profiles to Workflows for configuring and setting Fin live.

Moving your Profiles to Workflows

Beth-Ann Sher

Michelle Fitzpatrick

Paula Lopez-Pozuelo

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