Optimizing Workflows with path analysis
Managing the order of your Workflows
Auto-close incomplete Workflows conversations
A/B testing Workflows and using Control groups
Prevent replies to Workflows for an entirely automated experience
Automatically qualify leads using Workflows
Route conversations based on team capacity
Require leads to give their email to start a conversation
Chatbot CSAT
Using ticket states in Workflows
Manage auto-replies and spam from social channels using Workflows