Intercom

See how your Help Center Articles are performing and find out how to improve them and what to write next.

Articles report

Understand how your customers get help, and the impact of Proactive and Self-serve support.

Identify which articles need work and use customer feedback to improve them.

Examine aggregate open, unsubscribe, bounce and spam rates for your email messages.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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