Intercom

Get started with Messenger calls and adding phone numbers for inbound and outbound phone calls from the Inbox.

Connect your phone channel

How to enable recordings and transcripts for Messenger and phone calls.

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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