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Knowledge
Managing all of your content to power AI, agents and self-serve support.
Knowledge Hub explained
Knowledge sources to power AI, agents and self-serve support
Optimizing content for Fin
Overview of content types and when to use them
Content from conversations [beta]
Create and manage public articles
Create and manage internal articles
Create and manage snippets
Add translations to public articles
Format an article
Link directly to headings within public articles
AI-powered article generator [beta]