Intercom

Get customer conversations to the right team right away with this handy Workflows template.

Route customers to the relevant support team

Put Fin on the front line and reduce your team's inbox volume.

Let Fin AI Agent answer first

Help customers to help themselves with this simple Workflows template.

Solve frequent queries with self-serve content

Gather invaluable customer feedback after every interaction with this simple Workflows template.

Ask customers for a conversation rating

Ensure that your waiting customers receive timely responses with this easy Workflows template.

Prioritize conversations waiting for a teammate reply

Follow up, manage, and close abandoned conversations automatically.

Auto-close inactive conversations

Tips gathered from customer interviews with Workflows power users.

Workflows best practices - tips from power users

Victoria Larragy

Tom Prentice

Quick guides to some of our most popular Workflows templates

Workflows templates

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Track the progress of all tickets related to your company.

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