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Community
Academy
Developer Hub
Português do Brasil
English
Français
Deutsch
日本語
Español
;
English
All Collections
Channels
Channels
By Mariah and 9 others
10 authors
54 articles
Channels explained
Preview Help Desk links to check they’re safe to follow
Attachment safety
Messenger
Messenger explained
Real-time messaging explained
Getting started
4 articles
Customizing
10 articles
JavaScript API
3 articles
FAQs and troubleshooting
2 articles
Email
Automatically forward emails to the Help Desk
Sending email from your own address
Customize email signature
Configure a custom domain for email assets
Phone
Intercom Phone explained
Getting started
2 articles
Managing
4 articles
FAQs
2 articles
Switch
Getting started
1 article
Customizing and automating
2 articles
Monitoring and reporting
1 article
FAQs
2 articles
SMS
2-way SMS explained
Getting started
2 articles
Sending and receiving
3 articles
Best practices
2 articles
Reporting and management
2 articles
FAQs
1 article