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Inbox
Inbox
Boosting productivity with a workspace that connects your inbox, tickets, and help center
By Beth-Ann and 17 others
18 authors
92 articles
The Help Desk explained
Setup
Customize Help Desk to suit you and how you work best
Get started with Intercom Help Desk
How to use Command-K with Intercom Help Desk
Customize the Help Desk with apps
Detect customers in forwarded emails
Dynamically link to other tools from the Help Desk
Email threading
Recent page views app
Tickets
Tickets explained
Getting started
6 articles
Creating
8 articles
Managing
6 articles
Tickets portal
3 articles
Best practices
4 articles
FAQs
2 articles
Conversations
AI features available in the inbox
Creating
5 articles
Handling
21 articles
Workload management
6 articles
Automation
7 articles
Best practices
10 articles
FAQs
1 article
FAQs
Email delivery errors on the Help Desk
Help Desk FAQs