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Inbox
Inbox
Boosting productivity with a workspace that connects your inbox, tickets, and help center
By Beth-Ann and 17 others
18 authors
94 articles
The Inbox explained
Setup
Customize the Inbox to suit you and how you work best
Get started with Intercom Inbox
How to use Command-K with Intercom Inbox
Customize the Inbox with apps
Detect customers in forwarded emails
Dynamically link to other tools from the Inbox
Email threading
Recent page views app
Tickets
Tickets explained
Getting started
6 articles
Creating
8 articles
Managing
6 articles
Tickets portal
4 articles
Best practices
4 articles
FAQs
2 articles
Conversations
AI features available in the Inbox
Creating
5 articles
Handling
21 articles
Workload management
6 articles
Automation
7 articles
Best practices
11 articles
FAQs
1 article
FAQs
Why did a message delivery fail from the Inbox?
Inbox FAQs